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Our Profile: A Relationship-Focused Regional Leader
Umpqua Bank is the banking subsidiary of Columbia Banking System, Inc. (NASDAQ: COLB), a premier financial holding company. The current entity was formed in February 2023 through the strategic merger of Umpqua Holdings Corporation and Columbia Banking System, Inc., creating a bank with over $50 billion in assets.
While the combined holding company is headquartered in Tacoma, Washington, Umpqua Bank’s key operational headquarters remain in Portland, Oregon. The bank maintains its strong commitment to relationship-based banking and operates an extensive network of branches across the West, primarily serving Oregon, Washington, California, Idaho, and Nevada. Its mission is to deliver comprehensive, tailored financial solutions by combining the sophisticated capabilities of a large regional bank with the personalized service of a community institution.
Core Business Segments
Umpqua Bank provides a complete suite of services across personal, business, commercial, and wealth management lines:
- Commercial Banking: Provides credit and non-credit solutions, including corporate lending, real estate financing, equipment leasing, and treasury management services to middle-market businesses and large enterprises across the bank’s footprint and select national specialized markets.
- Business and Retail Banking: Serves individuals and small to mid-sized businesses with deposit accounts, loans, credit cards, and specialized services. It is known for its Human Digital Banking approach, providing digital convenience backed by personalized banker support.
- Wealth Management: Offers comprehensive guidance, investment advisory, trust, and insurance services for high-net-worth individuals and families, helping them manage and grow their complex financial assets.
The Umpqua Distinction
Umpqua Bank is recognized for its innovative approach to customer experience, blending highly regarded digital capabilities with local decision-making power. The bank maintains a strong focus on community engagement and corporate responsibility, consistently investing in local organizations and economic development initiatives across the Western United States.
Corporate Contact Information: Umpqua Bank (Primary Banking Headquarters)
The table below provides the essential contact details for the primary operational center of Umpqua Bank.
| Name | UMPQUA BANK (Columbia Banking System, Inc. Subsidiary) |
| Address (Operational HQ) | One SW Columbia St., Suite 1200, Portland, OR 97258, USA. |
| Address (Alternative/Roseburg) | 445 SE Main St., Roseburg, OR 97470, USA. |
| Tel (General Customer Service) | +1 (866) 486-7782 (U.S. Toll-Free) |
| Tel (Corporate Offices) | +1 (503) 727-4100 |
| (The bank uses secure online messaging via its digital banking platform for client communication.) | |
| SWIFT Code (Primary) | UMPQUS6PXXX |