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Our Profile: A Legacy of Midwest and Northeast Strength
KeyBank National Association is the principal subsidiary of KeyCorp (NYSE: KEY), one of the largest bank-based financial services companies in the United States. Headquartered in Cleveland, Ohio, KeyBank traces its roots back nearly two centuries to the founding of the Commercial Bank of Albany (NY) in 1825 and Cleveland’s Society for Savings in 1849. The modern entity was formed by the 1994 merger of Society Corporation and the former KeyCorp.
Today, KeyBank serves individuals, businesses, and institutional clients across a 15-state branch network, primarily concentrated in the Midwest and Northeast U.S., with specialized corporate banking services reaching clients nationwide. KeyBank is committed to helping clients and communities thrive through its comprehensive financial services and strong focus on economic development.
Core Business Segments
KeyBank’s operations are divided into two main segments, delivering a wide range of services:
- Consumer Bank: Serves individuals and small businesses through its branch footprint and digital channels. This segment offers deposit and investment products, lending (including its national Laurel Road digital lending platform focused on healthcare professionals), and personalized wealth management services for affluent and non-profit clients.
- Commercial Bank: A full-service corporate bank focused on serving the needs of middle-market clients in key sectors (including energy, healthcare, and industrial), and institutional clients. This segment provides advanced corporate and investment banking products, such as syndicated finance, debt and equity capital markets, commercial payments, and specialized financing (under the KeyBanc Capital Markets® brand).
Commitment to Digital and Community
KeyBank emphasizes a “Digital-first mindset,” continually transforming the client experience through innovative technology while maintaining a deep commitment to its local communities. The bank’s community commitment is highlighted by its multi-billion dollar National Community Benefit Plan, which focuses on affordable housing, home lending, and renewable energy financing.
Corporate Contact Information: KeyBank National Association (Headquarters)
The table below provides the essential contact details for the headquarters of KeyBank National Association in Cleveland.
| Name (ឈ្មោះ) | KEYBANK NATIONAL ASSOCIATION (KeyCorp) |
| Address (Corporate HQ) | 127 Public Square, Cleveland, OH 44114, USA. |
| Tel (General Customer Service) | +1 (800) 539-2968 (U.S. Toll-Free 24/7) |
| Fax | (Fax numbers are highly specialized; not publicly listed for general corporate inquiries.) |
| (The bank utilizes secure, internal messaging and client portals for communication, not a general public email address.) | |
| SWIFT Code (Primary) | KEYBUS33 |