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Our Profile: A Century of Stability and Regional Dominance
First BanCorp (NYSE: FBP) is a publicly-owned, Puerto Rico-chartered financial holding company and the parent company of FirstBank Puerto Rico (FirstBank). Established in 1948 as the first Savings & Loan institution in Puerto Rico, the company has grown through strategic acquisitions, including the operations of Banco Santander Puerto Rico (2020), to become the second-largest financial institution headquartered on the island.
Headquartered in San Juan, Puerto Rico, FirstBank provides comprehensive financial services to retail, commercial, and institutional clients across its primary markets:
- Puerto Rico (its core and largest market)
- U.S. Virgin Islands
- British Virgin Islands
- Florida (operating as FirstBank Florida)
The bank is known for its stability and its fundamental role in the social and economic development of Puerto Rico and the Caribbean region.
Core Business Segments and Specialized Expertise
First BanCorp’s operations are divided into six primary reportable segments, reflecting its diverse geographic and product offerings:
- Commercial and Corporate Banking: Provides lending, cash management, and other services to large and middle-market clients, as well as specialized services for the public sector.
- Consumer (Retail) Banking: Focuses on consumer lending (auto loans, personal loans) and deposit-taking activities, primarily through the extensive branch network in Puerto Rico.
- Mortgage Banking: Specializes in the origination, sale, and servicing of residential mortgage loan products.
- Treasury and Investments: Manages the corporation’s treasury and investment portfolios.
- United States Operations: Represents all banking activities conducted by FirstBank in the U.S. mainland (Florida).
- Virgin Islands Operations: Includes all banking activities conducted in the U.S. and British Virgin Islands.
The First BanCorp Distinction
The bank’s competitive advantage is its dominant market position in Puerto Rico and the Caribbean, combined with its strong bridgehead into the high-growth Florida market. This regional expertise allows it to serve as a vital financial partner for businesses and individuals engaged in trade and commerce throughout the region. The corporation maintains a strong capital position and has been consistently recognized for its financial strength.
Corporate Contact Information: First BanCorp (Headquarters)
The table below provides the essential contact details for the headquarters of First BanCorp and its subsidiary, FirstBank Puerto Rico.
| Name | FIRST BANCORP (FirstBank Puerto Rico) |
| Address (Corporate HQ) | 1519 Ponce de León Avenue, Stop 23, Santurce, San Juan, PR 00908, USA. |
| Tel (PR Customer Service) | +1 (787) 725-2511 (Local) |
| Tel (Toll-Free PR/USVI) | +1 (866) 695-2511 (Toll-Free) |
| SWIFT Code (Primary) | FBPRPRSJXXX |