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Our Profile: Transparency and Value
Discover Bank is the direct banking subsidiary of Discover Financial Services, Inc., a major financial services company established in 1985.1 Discover pioneered the use of information-based strategies in the financial industry and is recognized for its commitment to simplicity, transparency, and consumer value.
Headquartered with its parent company in Riverwoods, Illinois, Discover Bank operates without a traditional branch network, focusing entirely on a digital-first experience. This model allows the bank to offer competitive interest rates and low fees on deposit and lending products.2 Discover’s ultimate mission is to help people spend smarter, manage debt better, and save more so they achieve a brighter financial future.3
Core Business Segments
Discover’s business operates through two main segments, with Discover Bank forming the core of its direct banking operations:4
- Direct Banking (Discover Bank): This segment issues the Discover Card and offers a full suite of direct-to-consumer products, including high-yield savings accounts, Certificates of Deposit (CDs), interest-checking accounts, personal loans, and private student loans.5
- Payment Services: This division operates and manages the Discover Network (a comprehensive payment network), PULSE (one of the leading ATM/debit networks), and Diners Club International (with global acceptance), facilitating billions of transactions annually.6
The Discover Advantage
Discover is known for being a consumer champion, characterized by its Cashback Match™ rewards on credit cards and its focus on fee-free banking. Its technological strength allows for a seamless integration between its credit card, lending, and banking products, all delivered through a highly rated mobile app and 24/7 customer service.7
Note: As of May 2025, Discover Financial Services was acquired by Capital One Financial Corporation, a process that is leading to the integration of their respective banking and payment networks.8
Corporate Contact Information: Discover Bank (Headquarters)
The table below provides the essential contact details for the corporate headquarters of Discover Financial Services. Since Discover Bank is a digital bank, the general correspondence address and phone number are crucial.
| Name (ชื่อ) | DISCOVER BANK (Discover Financial Services, Inc.) |
| Address (Corporate HQ) | 2500 Lake Cook Road, Riverwoods, IL 60015-3851, USA. |
| Tel (General Banking/Account Opening) | +1 (800) 347-7000 (U.S. Toll-Free 24/7) |
| Correspondence Mail | Discover, PO Box 30416, Salt Lake City, UT 84130, USA. |
| (The bank uses secure online messaging within the banking portal for client communication.) | |
| SWIFT Code (for International Wires) | IRVTUS3N (Used through its intermediary correspondent bank, BNY Mellon) |