Citizens Financial Group: Citizens Helping Citizens Reach Their Potential

Our Profile: An Old Institution with a Modern Vision

Citizens Financial Group, Inc. (NYSE: CFG) is one of the nation’s oldest and largest financial institutions, with roots tracing back to its founding in 1828 as the High Street Bank in Providence, Rhode Island. Headquartered in Providence, Rhode Island, Citizens operates primarily as Citizens Bank, serving millions of consumers, small businesses, middle-market companies, and institutions across 14 states and the District of Columbia.

The bank is committed to helping its customers and communities reach their potential by delivering comprehensive, tailored financial advice, ideas, and solutions. Citizens was fully independent in 2015 after an Initial Public Offering, concluding its history as a subsidiary of the Royal Bank of Scotland (RBS).

Core Business Segments

Citizens Financial Group operates through two primary segments that address the diverse financial needs of its clientele:

• Consumer Banking: Offers a wide range of retail banking products and services, including deposit products, mortgage and home equity lending, credit cards, auto loans, student loans, and wealth management services. Services are delivered through approximately 1,000 branches, over 3,000 ATMs, contact centers, and advanced online and mobile platforms.
• Commercial Banking: Provides comprehensive financial products and solutions to small businesses, middle-market companies, and large corporations. Key offerings include lending and leasing, treasury management services, foreign exchange, interest rate and commodity risk management, as well as capital markets solutions (loan syndication, corporate finance, and M&A advisory).

Commitment to Digital and Community

Citizens has invested heavily in digital capabilities to enhance customer experience, offering an integrated approach to mobile and online banking. Under the leadership of Chairman and CEO Bruce Van Saun, the company emphasizes a purpose-driven approach, investing in people, businesses, and neighborhoods to ensure a thriving, resilient future for its communities.

Corporate Contact Information: Citizens Financial Group, Inc. (Headquarters)

The table below provides the essential contact details for the global headquarters of Citizens Financial Group, Inc. The primary banking subsidiary is Citizens Bank, N.A.

Name (ឈ្មោះ)	CITIZENS BANK, NA (Citizens Financial Group, Inc.)
Address (Corporate HQ)	One Citizens Plaza, Providence, RI 02903-1339, USA.
Tel (Corporate Offices)	+1 (401) 456-7000 (General)
Fax	(Fax numbers are typically specialized and not publicly listed for general corporate inquiries.)
E-mail	(The bank uses secure online forms and dedicated client portals for communication, not a general public email address.)
SWIFT Code (Primary)	CTZIUS33