Flagstar Bank, N.A. (Formerly New York Community Bank)

Our Profile: A Leading National Financial Franchise

Flagstar Bank, N.A. is the banking subsidiary of Flagstar Financial, Inc.⁵ (NYSE: FLG), a top U.S. regional bank holding company.⁶ The current institution is the result of the 2022 merger of the legacy New York Community Bank (founded 1859) and Flagstar Bank, as well as the 2023 acquisition of assets from the liquidated Signature Bank.

Headquartered in Hicksville, New York, Flagstar Bank operates with approximately $100 billion in assets and over 400 branches, solidifying its position as one of the largest regional banks in the country.⁷ The bank has significant market density in the Northeast (New York/New Jersey), the Midwest, and a growing presence in high-growth markets across the Southeast and West Coast.⁸

Core Business Segments and Specialized Expertise

Flagstar Bank leverages the combined strengths of its heritage banks, focusing on multi-family lending, mortgage specialization, and commercial services:⁹

Commercial Banking: Provides comprehensive business solutions, with a market-leading position in Multi-Family Portfolio Lending (historically NYCB’s strength, specializing in rent-regulated properties in NYC).¹⁰ This includes specialized teams serving the Innovation Economy (inherited from Signature Bank assets).
Mortgage Origination & Servicing: A national leader in this space, Flagstar is consistently ranked among the largest bank mortgage originators and a top national sub-servicer of mortgage loans.¹¹
Retail and Consumer Banking: Offers a full suite of services, including checking, savings, mortgages, and consumer loans, delivered through its unified national branch and ATM network.
Private Banking: Operates specialized private banking teams located in major metropolitan areas, dedicated to serving the needs of high-net-worth individuals and their businesses.¹²

The Flagstar Distinction

Flagstar Bank is distinguished by its diversified business model that blends a strong, stabilized commercial banking foundation with high-fee national revenue streams from its mortgage and warehouse lending businesses.¹³ The recent corporate changes and capital injection have focused the bank on fortifying its capital structure and executing a long-term strategy of growth as a unified, full-service regional franchise.¹⁴

Corporate Contact Information: Flagstar Bank, N.A. (Headquarters)

The table below provides the essential contact details for the headquarters of the combined Flagstar Bank, N.A. The SWIFT code reflects the legacy NYCB code, which is still widely used for wire routing.

Name	FLAGSTAR BANK, N.A. (Formerly New York Community Bank)
Address (Corporate HQ)	102 Duffy Avenue, Westbury, NY 11801, USA.
Tel (General Customer Service)	+1 (877) 786-6560 (Toll-Free)
SWIFT Code (Primary)	NYBCUS33XXX
Holding Company	Flagstar Financial, Inc. (NYSE: FLG)